Payment Methods

We provide our customers with a range of different payment methods, which include:

• 1. Credit Cards: All Visa, MasterCard and American Express Credit Cards are accepted
• 2. Debit Cards (India): All Visa and Maestro Debit Cards are accepted.
• 3. PayPal
• 4. Net Banking
• 5. Cash Cards
• 6. Mobile Payments
• 7. Bank Deposit

Cash on Delivery (India only, not all areas covered)

Credit Cards / Debit Cards

For Cards issued in India, we support Visa, American Express, Diner's Club and JCB Cards, through ccAvenue Payment Gateway.
For Cards issued outside India, we support all of them through our PAYPAL payment gateway.

Net Banking

We support the following banks for Net Banking through ccAvenue payment gateway: Andhra Bank, Axis Bank, Bank of Bahrain & Kuwait, Bank of Baroda, Bank of India, Bank of Maharashtra, Citibank, City Union Bank, Deutsche Bank, Federal Bank, HDFC Bank, ICICI Bank, IDBI Bank, Indian Overseas Bank, IndusInd Bank, ING Vysya, Jammu & Kashmir Bank, Karnataka Bank, Karur Vysya Bank, Kotak Mahindra Bank, Lakshmi Vilas Bank, Oriental Bank of Commerce, Punjab National Bank, South Indian Bank, Standard Chartered, State Bank of Hyderabad, State Bank of India, State Bank of Mysore, State Bank of Travancore, Syndicate Bank, Tamilnad Mercantile Bank, Union Bank of India, United Bank of India, and more...
Note: More banks get added all the time. It is likely that your bank is now supported!

Mobile Payments

You can make mobile payments using State Bank of India / Paymate through our ccAvenue Payment Gateway

Bank Deposit

You can also directly deposit your payments into our bank account by cheque or cash. 

Please email us at ratnakundli@gmail.com or call us at 8999249019 to inform us of your payment once done.

Cash on Delivery 

Available for orders more than INR 5000/-

Ratnakundli.com 

Phone number: 9403476778/ 8999249019 / 9113894157

Email: Ratnakundli@gmail.com

Physical address:
1) C147, Sector 56, Gurgaon  122011
2) Khandelwal Diamond, Mahatma Gandhi Road, 444002 Akola MH, India 
3) Gems Garden, haldiyon ka rasta, johari bazar Jaipur, pincode  302003 
4)   Khandelwal Diamond Jewellers, Takwale Complex, Mahatma Gandhi Road, 444002 Akola MH, India 

Available 24/7

Ratnakundli.com offers a very transparent and simple 10 Days Return & Replacements policy.

Conditions to be eligible for the Returns & Replacement Policy:

• 1. Item(s) must be in their original, unused condition.
• 2. Replacement for items are subject to inspection and checking by the Ratnakundli.com.
• 3. Damages due to neglect, improper usage will not be included under our Returns & Replacement Policy
• 4. Product should be accompanied with Original Product Certificate and Original/Copy of Invoice, packaging, documentation, lab certificates, discount coupons, etc

Return Policy on Loose Gemstones:

For loose gemstones, you can return the gemstone with 100% money paid for the gemstone within the 10 Day period by meeting the above conditions. Note: Shipping charges, VAT and duties are not refundable. 

Important Notes:

• Shipping Charges, VAT and duties are not refundable.
• Return Shipment is at customer's cost
• Payment Gateway charges, if applicable, will not be refunded. These are billed directly by the payment gateway and are not refunded. For ccAvenue payment gateway, these are 2.36% for all payments using Indian debit/credit cards/Net Banking (except for American Express, which is 4.72%); and 3.54% for all payments from foreign cards;  For Paypal, these are 5.19%. All aforementioned charges are inclusive of applicable GST (18%)
• Additionally, any additional lab certificate that may have been ordered apart from the free along with the gemstone, shall not be refunded in the return payment.
•  Returns will take 7-10 business days to process (from the receiving date of the product at our address). Please note that the credit card company / banks may take another week to reflect that in your account.
  For More Information can Contact at 8999249019

• Jaipur - Haldion ka rasta, Johri Bazar, Jaipur, Rajasthan
  
• Gurgaon - C147, Sector 56, Gurgaon
  

Ratnakundli's Commitment to Quality

At Ratnakundli, we ensure that every gemstone you purchase is of the highest quality and authenticity. We provide certifications from IGL (International Gemological Laboratories), renowned for their rigorous standards and detailed analysis. Each certificate verifies the gemstone's characteristics, including carat weight, color, clarity, and cut.

Why Certification Matters

1. Authenticity: Certification guarantees that the gemstone is genuine and as described.
2. Value: A certified gemstone retains and often increases its value over time.
3. Trust: Our certifications from esteemed laboratories like IGL provide you with peace of mind and confidence in your purchase.

Discover the beauty and assurance of certified gemstones with Ratnakundli.